Privacy Policy
Last Updated: November 12, 2026
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, schedule an appointment, purchase services, or communicate with our business.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when interacting with our website or business.
This information may include:
Personal Information: Name, email address, phone number, and other contact details.
Appointment Information: Services booked, appointment dates and times, scheduling preferences, and relevant booking notes.
Payment Information: Billing details and transaction information necessary to process payments. Payment card information may be collected and processed directly by our third-party payment processor.
Communications: Information you provide when contacting us through email, phone, website forms, or other communication channels.
Website Usage Information: IP address, browser type, device information, pages visited, and general website activity collected through cookies or analytics tools.
We only request information reasonably necessary to operate our business and provide our services.
2. How We Use Your Information
The information we collect may be used to:
Schedule, confirm, and manage appointments.
Provide requested services.
Process payments and applicable fees.
Send appointment confirmations, reminders, and scheduling updates.
Communicate regarding cancellations, rescheduling, or service inquiries.
Respond to questions, concerns, and customer service requests.
Improve our website, services, and customer experience.
Maintain business records and comply with applicable legal obligations.
Send promotional communications or special offers when permitted by law.
You may opt out of promotional communications at any time.
3. Payment Information
Payments made through our website or booking system may be processed by third-party payment providers.
We do not intend to store full payment card numbers or security codes on our own systems. Payment information is handled according to the security practices and privacy policies of the applicable payment processor.
By providing payment information, you authorize the applicable payment provider to process transactions associated with your purchases or appointments.
4. Appointment Information & Communications
When you schedule an appointment, we may use your contact information to send:
Appointment confirmations.
Appointment reminders.
Scheduling changes or cancellation notifications.
Important service-related updates.
Responses to questions or inquiries.
These communications are necessary to manage your appointments and provide our services.
If you have opted into promotional communications, you may also receive occasional marketing messages. You can unsubscribe from marketing emails using the unsubscribe link or contact us directly.
5. Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to improve functionality and understand how visitors interact with our website.
These technologies may collect information such as:
Pages visited.
Time spent on our website.
Browser and device information.
General website navigation patterns.
Referring websites or traffic sources.
We may use third-party analytics and advertising tools to evaluate website performance and improve our marketing efforts.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
6. How We Share Your Information
We do not sell your personal information.
However, we may share information with trusted third-party providers when necessary to operate our business and deliver services.
These providers may include:
Appointment scheduling and booking platforms.
Payment processing companies.
Website hosting and management providers.
Email and communication platforms.
Website analytics and marketing providers.
Professional advisors or legal authorities when required by law.
Third-party providers are responsible for handling information according to their applicable privacy policies and contractual obligations.
We do not authorize third parties to use your information for purposes unrelated to the services they provide to our business, subject to applicable law.
7. Data Security & Retention
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this policy, maintain business records, resolve disputes, and comply with applicable legal requirements.
8. Your Privacy Rights
Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we maintain about you.
Request corrections to inaccurate information.
Request deletion of certain personal information.
Opt out of certain marketing communications.
Request information about how your personal information is collected and shared.
To exercise an applicable privacy right, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
9. Third-Party Links
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our website and services are not intentionally directed toward children under the age of 18.
We do not knowingly collect personal information from children under 18 without legally required parental consent. If we become aware that such information has been collected improperly, we will take reasonable steps to address and delete it where appropriate.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable legal requirements.
Any updates will be posted on this page with a revised Last Updated date.
We encourage you to review this page periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions about this Privacy Policy, how your information is handled, or wish to exercise your applicable privacy rights, please contact us through the contact us at sugarsouthfl@gmail.com.
We appreciate your trust and are committed to treating your personal information responsibly.