Sugar South Terms and Conditions
Last Updated: November 12th, 2026
Welcome to our website! By accessing our website, scheduling an appointment, or purchasing any of our services, you agree to the following Terms & Conditions. Please read them carefully before using our website or booking an appointment.
1. Acceptance of Terms
By accessing this website, submitting an inquiry, booking an appointment, or purchasing services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
2. Appointment Booking & Scheduling
Appointments may be scheduled through our website or other approved booking methods.
When booking an appointment, you agree to:
Provide accurate and up-to-date contact information.
Select the correct service when scheduling.
Arrive on time for your scheduled appointment.
Follow any preparation or service-specific instructions provided before your appointment.
Appointment availability is subject to change. We reserve the right to modify appointment availability, scheduling procedures, or service offerings as necessary.
3. Cancellation & No-Show Policy
We understand that plans can change and appreciate as much advance notice as possible when adjustments are needed.
Our cancellation policy is as follows:
Cancellations & Rescheduling: Appointments canceled or rescheduled with at least 24 hours' notice will not incur a fee.
Late Cancellations: Appointments canceled or rescheduled with less than 24 hours' notice will incur a $65 late cancellation fee.
No-Shows: Clients who fail to arrive for their scheduled appointment without prior notice will incur a $65 no-show fee.
By booking an appointment, you acknowledge and agree to this policy. Applicable fees may be charged to the payment method on file.
4. Payments & Refunds
Payment terms, service pricing, and any applicable deposits will be communicated during the booking or purchasing process.
Unless otherwise stated:
Payment is due at the time of service or as specified during booking.
Any required deposits or advance payments will be disclosed before purchase.
Fees for late cancellations and missed appointments are separate from service charges.
Refund eligibility may vary depending on the service purchased and whether the service has been performed.
Please contact us with any questions regarding payments, billing, or refund requests.
5. Client Responsibilities
Clients are responsible for providing accurate information necessary to perform their requested services.
You agree to:
Disclose any relevant information that may affect your ability to receive a service.
Follow all applicable service instructions.
Treat our staff and representatives respectfully.
Refrain from conduct that is threatening, abusive, or disruptive.
We reserve the right to discontinue or refuse services when necessary to maintain a safe and respectful environment.
6. Services & Availability
We make reasonable efforts to ensure that all service descriptions, pricing, and availability displayed on our website are accurate.
However, we reserve the right to:
Modify, discontinue, or update services at any time.
Adjust pricing when necessary.
Correct errors or inaccuracies in website content.
Decline appointments or service requests when circumstances require.
Any changes to an existing appointment will be communicated when reasonably possible.
7. Website Use & Intellectual Property
All content on this website, including text, graphics, photographs, logos, branding, and other materials, is owned by or licensed to the business unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use website content for commercial purposes without prior written permission.
You agree to use this website only for lawful purposes and not to:
Interfere with website functionality or security.
Attempt unauthorized access to website systems.
Submit false, misleading, or fraudulent information.
Use website content in a manner that violates applicable laws.
8. Privacy & Personal Information
We respect your privacy and are committed to protecting the personal information you provide.
Information collected through our website or booking system may include your name, contact information, appointment details, and payment-related information.
We use this information to:
Schedule and manage appointments.
Communicate with clients.
Process payments.
Provide requested services.
Improve our website and customer experience.
We do not intentionally sell personal information to third parties. Information may be shared with trusted service providers when necessary to operate our business, process transactions, or provide services.
Please refer to our Privacy Policy for additional information about how your personal information is collected, used, and protected.
9. Limitation of Liability
To the fullest extent permitted by applicable law, the business shall not be held liable for indirect, incidental, or consequential damages arising from the use of this website or inability to access our services.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.
10. Third-Party Websites & Services
Our website may contain links to third-party websites, booking platforms, payment processors, or other external services.
We are not responsible for the content, privacy practices, policies, or availability of third-party websites or services. Your use of those services is subject to their respective terms and policies.
11. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms, to the extent permitted by law.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the state of Florida in which the business operates, without regard to conflict-of-law principles.
13. Contact Information
If you have questions about these Terms & Conditions, appointment policies, or our services, please contact us at sugarsouthfl@gmail.com.
Thank you for choosing Sugar South. We appreciate your business and look forward to serving you!